Payment


At the moment, we only accept payment via bank transfer:

  • Complete account name : PT. Lamin Betang Persada
  • Account number : 127.00.0684562.0
  • Name of Bank : Bank Mandiri.
  • Address of Bank : KCP Bank Mandiri, Cabang Pejaten. Jalan Warung Jati Barat No 15 A
  • Swift Code : BMRIIDJA

You have 24 hours to complete your payment. Please confirm payment on our website. Once the payment has been confirmed, we will send your package the next day.

Confirmation


You can confirm your bank transfer at any time by clicking this link.

Delivery Times and Costs


Borneo Chic delivers to all major cities in Indonesia.

For the Jabodetabek (Jakarta Bogor Depok Tangerang and Bekasi) area, we aim to get your product to you within 3 working days from the date of your order. We are using the JNE postal service to send your order. The cost of your package will depend on the weight and volume of your order.

For areas beyond Jabodetabek (Jakarta, Bogor, Depok, Tangerang Bekasi), the delivery may take up to 5 to 7 working days. For deliveries outside Indonesia, we ask that you kindly consult us directly.  Such an order will be served personally. Please kindly email to: borneo.chic@yahoo.com.

Please note that JNE determines delivery cost for all products based on weight. But since handbags are quite bulky, they consider volume as well. Most of the handbags (except those specified) are assessed as 3 kilos in JNEs system.

Returns & Exchange


  1. Items can be returned only if there has been damage to the product at the time of delivery, especially before the item has been received by the buyer
  2. The report of damage should be made within 2 days of receipt of the product
  3. A returned product can be exchange for the exact same product if there is stock or an item of the same value. This value does not include cost of delivery.
  4. The product must be returned with all its tags in good condition.
  5. These are the only reasons for product return. Please kindly review all the information regarding the products before making purchases.

Cancellation


  1. Orders cannot be canceled after making a payment.
  2. Money cannot be reimbursed for cancellation of orders.
  3. Once an order is placed and payment done, the order cannot be altered.